create_contact
Creates a CRM contact for an unknown email sender or returns the existing record, enabling escalation when the sender is not yet in the CRM.
Instructions
Create a contact for an unknown sender (or return the existing one). Needed before escalate_to_human when the sender is not yet in the CRM.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| full_name | No | ||
| email_address | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||