create_incident_ticket
Create a new incident ticket to formally track a detected issue, append it to the registry, and receive the ticket ID and full incident details. Check current incidents first to prevent duplicate tickets.
Instructions
Creates a new incident ticket and appends it to the in-memory incident registry. Use this when a new issue is detected that warrants formal tracking. Returns the generated ticket ID and the full incident object. IMPORTANT: This tool appends a new record — calling it twice creates two tickets. Check for existing incidents with the incident://current resource before creating a new one.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| title | Yes | Short, descriptive title of the incident (e.g., "Payment Service Outage — High Error Rate"). | |
| severity | Yes | Incident severity: P1 (critical), P2 (major), P3 (minor), P4 (low). | |
| description | Yes | Detailed description of the incident including observed symptoms and initial context. |