Find customers by number or name fragment; decoded and explained.

Credit standing: limit, open exposure, and whether ordering works.

Orders by business status name ('pending', 'incomplete', ...).

The three-call legacy protocol, wrapped with compensation.

HDR_INS validates the customer and creates an 'I' header; each line is inserted with the sequence numbers the backend insists on; FIN totals, decrements stock, and flips the order to pending. If anything fails after the header exists, the incomplete order is DELETED (compensating action) — the backend has no cross-call transactions, so cleanup is the wrapper's job, not the agent's.

Cancel a pending/released order; the backend restocks the lines.

Take a customer off hold — with the PROC_UPD_47 side effect surfaced.

The legacy status update ALSO recalculates the credit flag from open exposure. Releasing a hold therefore does NOT guarantee the customer can order; the response says so explicitly instead of letting the agent discover it three calls later.

Set a customer's status by business name (active/on_hold/closed).

Find and delete orphaned 'I' orders left by crashed legacy writers.