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twilio_make_call

Initiate an outbound voice call via Twilio. The call plays TwiML instructions or reads text aloud using text-to-speech.

Instructions

Initiate an outbound voice call via Twilio. The call is connected and plays the specified TwiML or reads text aloud via text-to-speech.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
toYesPhone number to call in E.164 format
sayNoText-to-speech message to play when the call is answered. Ignored if twiml is provided.
fromNoOverride caller phone number. Defaults to TWILIO_PHONE_NUMBER.
twimlNoTwiML instructions for the call. If omitted, use the 'say' parameter instead.
recordNoRecord the call. Default: false
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries full burden for disclosing behavioral traits. It mentions connecting and playing TTS/TwiML but omits details like rate limits, costs, authentication requirements, error handling, or what happens on failure. A score of 2 is appropriate for this under-disclosure.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two concise sentences with no wasted words. It front-loads the core action and directly informs the agent of the tool's primary function.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the 5 parameters (100% schema coverage) and no output schema, the description explains the basic flow but lacks details on return values (e.g., call SID), prerequisites (Twilio account, phone number), and error scenarios. It is minimally adequate but incomplete for a full understanding.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so baseline is 3. The description adds value by summarizing the purpose of 'say' and 'twiml' (e.g., 'reads text aloud via text-to-speech'), but does not provide additional meaning beyond the schema's property descriptions.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Initiate an outbound voice call') and the resource ('via Twilio'), and specifies that it plays TwiML or uses TTS. This distinguishes it from sibling tools like twilio_send_sms (SMS) and twilio_list_messages (list).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives, such as when to prefer the 'twiml' parameter over 'say', or when to use twilio_send_sms for voice calls. No when-not-to-use or exclusionary context is given.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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