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Zendesk Admin MCP Server

by fullstorydev

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    TDQS

    A3.6/5.0

    Scored across 54 tools

    Disambiguation5/5

    Each tool targets a distinct resource and action (e.g., list, get, create, update, delete for automations, groups, etc.). The only overlapping pair is audit_logs vs audit_logs_for_object, but their descriptions clearly differentiate scope. Agent can reliably select the correct tool.

    Naming Consistency4/5

    Most tools follow a consistent 'zda_verb_noun' pattern (e.g., zda_list_automations, zda_create_trigger). However, a few read-only tools are simply noun phrases (zda_account_settings, zda_audit_logs) without a verb, breaking the pattern. Overall, the naming is predictable with minor deviations.

    Tool Count3/5

    With 54 tools, this is a large surface area for a single server. While each tool covers a distinct admin operation (CRUD for 9 object types plus read-only tools), the count is on the higher end. It may overwhelm agents but is justifiable for a comprehensive admin interface.

    Completeness4/5

    The toolset provides full CRUD coverage for major Zendesk admin objects (automations, triggers, views, etc.) and includes key read-only resources (audit logs, brands, locales). Missing operations like creating agent roles or managing custom role definitions are minor gaps, but the core admin workflow is well-covered.

    Maintenance

    ActivityMaintained
    ResponsivenessNo issues