File a warranty claim
file_warranty_claimRecords a warranty claim when an item faults, capturing the problem, provider reference, status, and filing date so you can track the claim and follow up later.
Instructions
Records a claim made under one of an item's warranties: what went wrong, the provider's claim number (reference) and its status (filed by default, today by default). Use it when the person says they've contacted the maker or seller about a fault; get the warrantyId from get_item. Follow it up later with update_warranty_claim. Claims with no news for two weeks show in what_needs_attention.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| notes | No | Anything else: calls made, who said what | |
| status | No | Where it stands: filed, in_progress, approved, denied or resolved | |
| filedOn | No | When the claim was made, yyyy-mm-dd; today if left out | |
| problem | Yes | What went wrong, in the person's words | |
| costCents | No | What the household paid out of pocket, in cents | |
| reference | No | The provider's claim or case number | |
| resolution | No | How it ended: repaired, replaced, refunded… | |
| resolvedOn | No | When it was closed, yyyy-mm-dd | |
| warrantyId | Yes | The warranty's id, from get_item |