Skip to main content
Glama
felixkwasisarpong

Incident Triage MCP

pd_acknowledge_alert

Acknowledge a PagerDuty incident with or without a reason. Use dry_run=true to preview the action without sending.

Instructions

Acknowledge a PagerDuty incident via the PagerDuty REST API. Safe-by-default: dry_run=True returns the intended action without sending. Requires PAGERDUTY_API_TOKEN and PAGERDUTY_FROM_EMAIL env vars.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
incident_idYes
dry_runNo
reasonNo
confirm_tokenNo
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full burden. It discloses the safe-by-default behavior with dry_run, which mitigates accidental actions. It also specifies required env vars. However, it does not describe side effects of actual acknowledge (state change) or idempotency.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is three sentences, each adding value: purpose, safe-by-default, environment requirements. It is concise and front-loaded with no extraneous information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has 4 parameters and no output schema, the description is incomplete. It lacks details on the purpose of reason and confirm_token, the format of incident_id, and what the tool returns upon success or failure.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate. It only adds meaning for the dry_run parameter, noting it controls safety. For incident_id, reason, and confirm_token, no additional meaning is provided beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description explicitly states 'Acknowledge a PagerDuty incident via the PagerDuty REST API', which clearly identifies the verb (acknowledge) and resource (PagerDuty incident). It distinguishes from sibling tools like pd_resolve_alert and opsgenie_acknowledge_alert.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides a clear usage guideline with 'Safe-by-default: dry_run=True returns the intended action without sending', indicating when to use dry_run. It also mentions required environment variables. However, it does not explicitly compare with alternatives like pd_resolve_alert or state when not to use.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/felixkwasisarpong/incident-triage-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server