Send message
send_messageSend a message in an existing conversation to reach customers on external channels like WhatsApp or Telegram when the chat isn't on the web.
Instructions
Send a message as the agent in an existing conversation. Delivers to the external channel (WhatsApp, Telegram, etc.) when the conversation is not on the web channel.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| content | Yes | Message text, max 4096 characters. | |
| conversation_id | Yes | UUID of the conversation to send the message in. |