Case status summary
case_status_summaryCount cases in each status (awaiting response, action required, reviewed pending decision, approved, rejected, on hold), with optional assignee, date range, and active/archived filters.
Instructions
How many cases are in each status (awaiting_response, action_required, reviewed_pending_decision, approved, rejected, on_hold; pending is deprecated), optionally for one assignee or unassigned cases, for statuses updated in a date range, and active or archived cases. Uses GET /aggregates/case-status. The spec notes cases may not be enabled for all teams; a 403 then says so.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| end_date | No | Only statuses updated on or before this date/time (`end_date`) (ISO 8601 date or date-time, sent to the API as YYYY-MM-DDTHH:MM:SSZ: a date alone means the end of that day in UTC, a time without a zone is taken as UTC, an offset is converted to UTC, fractions of a second are dropped) | |
| start_date | No | Only statuses updated on or after this date/time (`start_date`) (ISO 8601 date or date-time, sent to the API as YYYY-MM-DDTHH:MM:SSZ: a date alone means the start of that day in UTC, a time without a zone is taken as UTC, an offset is converted to UTC, fractions of a second are dropped) | |
| visibility | No | Only active or only archived cases (`visibility`; both by default) | |
| assigned_to | No | Only cases assigned to this team member ID, or false for unassigned cases (`assigned_to`) |