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dataforxyz

claude-intercom-mcp

by dataforxyz

intercom_status

View intercom connection status, active sessions, unread messages, and pending asks.

Instructions

Show intercom connection status, active sessions, unread messages, and pending asks.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations exist, so the description carries full burden. The verb 'Show' implies a read-only operation, but the description does not explicitly state that it does not modify state. The absence of any mention of side effects or permissions leaves room for ambiguity.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence that front-loads the action and lists the outputs. Every word adds value, no redundancy.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a zero-parameter tool without output schema, the description covers the main information: what the tool returns. It lacks details like whether the status is real-time or requires a connection, but for a simple status check, it is sufficient.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The tool has no parameters, and the schema coverage is 100% (empty). The description adds meaning by stating what data is shown, which is helpful but not essential since there are no parameters to clarify.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses the specific verb 'Show' and lists the exact resources: connection status, active sessions, unread messages, and pending asks. This clearly distinguishes it from siblings like 'intercom_ask' or 'intercom_send'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives. It does not mention prerequisites, exclusions, or context for preferring it over other intercom tools.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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