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Create Job

create_job

Create a service job in Service Fusion by providing customer name, category, and status. Returns the job record with its assigned number.

Instructions

Create a new service job in Service Fusion. Requires an exact customer name (use search_customers to find it), a category (use get_job_categories or try 'Commercial Service', 'Residential Service', etc.), and a status (use get_job_statuses or try 'Scheduled', 'Confirmed', etc.). Returns the created job record with its assigned job number.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
customer_nameYesExact customer name as it appears in Service Fusion. Use search_customers to find the correct name.
categoryYesJob category — must be an exact match (e.g., 'Commercial Service', 'Residential Service', 'Commercial Install', 'Residential Install', 'Commercial Maintenance', 'Residential Maintenance').
statusYesJob status — must be an exact match (e.g., 'Scheduled', 'Confirmed', 'Unscheduled'). Use get_job_statuses for the full list.
descriptionNoJob description / work to be performed.
start_dateNoScheduled start date/time (ISO 8601: YYYY-MM-DDTHH:MM:SS or YYYY-MM-DD).
end_dateNoScheduled end date/time (ISO 8601).
sourceNoLead source (exact match). Use get_sources for valid values.
priorityNoJob priority (e.g., 'Normal', 'High', 'Emergency'). Default: 'Normal'.
contact_first_nameNoOn-site contact first name (overrides customer default).
contact_last_nameNoOn-site contact last name (overrides customer default).
street_1NoJob site street address (overrides customer default).
cityNoJob site city (overrides customer default).
state_provNoJob site state/province (overrides customer default).
postal_codeNoJob site postal code (overrides customer default).
tech_notesNoInternal notes visible to technicians.
note_to_customerNoNotes visible to the customer.
po_numberNoCustomer purchase order number.
payment_typeNoPayment type (e.g., 'Check', 'Credit Card').
called_in_byNoName of person who called in the job.
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Description mentions it is a creation operation (consistent with annotations) and specifies that it returns the job record with its assigned number. It adds context about required exact matches. Annotations already indicate non-readOnly and non-destructive, so description adds value. Could be improved by noting any side effects or permissions, but currently sufficient.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three sentences with no fluff. The first sentence states the purpose, the second lists essential prerequisites, and the third describes the return value. Well-structured and efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the complexity of 19 parameters and full schema coverage, the description provides sufficient context for core functionality: required params, usage hints, and return value. It could mention error handling or validation, but remains complete for typical use. No output schema reduces the need to explain return format.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the baseline is 3. The description adds extra guidance for required parameters (e.g., using search_customers for customer_name, listing common category and status values). This provides additional context beyond the schema definitions, justifying a 4.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states it creates a new service job in Service Fusion and returns the created record with an assigned job number. It distinguishes itself from sibling tools like create_customer and create_estimate by specifying the domain (service job).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides explicit guidance: requires exact customer name (referencing search_customers), category (referencing get_job_categories with examples), and status (referencing get_job_statuses with examples). This helps the agent select and invoke the tool correctly.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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