zendesk-mcp
Server Configuration
Describes the environment variables required to run the server.
| Name | Required | Description | Default |
|---|---|---|---|
| OAUTH_ENABLED | No | Set to 'true' to enable OAuth authentication | |
| DEDALUS_AS_URL | No | Dedalus AS URL, e.g. https://as.dedaluslabs.ai | |
| OAUTH_BASE_URL | No | Base URL for OAuth, e.g. https://<subdomain>.zendesk.com | |
| OAUTH_CLIENT_ID | No | OAuth client ID | |
| OAUTH_TOKEN_URL | No | Zendesk OAuth token URL, e.g. https://<subdomain>.zendesk.com/oauth/tokens | |
| ZENDESK_BASE_URL | No | Zendesk subdomain URL, e.g. https://<subdomain>.zendesk.com | |
| OAUTH_AUTHORIZE_URL | No | Zendesk OAuth authorize URL, e.g. https://<subdomain>.zendesk.com/oauth/authorizations/new | |
| OAUTH_CLIENT_SECRET | No | OAuth client secret | |
| ZENDESK_TEST_STATUS | No | Test status value (optional) | |
| ZENDESK_ACCESS_TOKEN | No | Short-lived Zendesk OAuth token for local DirectDispatch | |
| OAUTH_SCOPES_AVAILABLE | No | Comma-separated OAuth scopes, e.g. 'read,write' | |
| ZENDESK_TEST_TICKET_ID | No | Test ticket ID for smoke tests (optional) | |
| ZENDESK_TEST_REQUESTER_EMAIL | No | Test requester email (optional) |
Capabilities
Server capabilities have not been inspected yet.
Tools
Functions exposed to the LLM to take actions
| Name | Description |
|---|---|
No tools | |
Prompts
Interactive templates invoked by user choice
| Name | Description |
|---|---|
No prompts | |
Resources
Contextual data attached and managed by the client
| Name | Description |
|---|---|
No resources | |
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