Skip to main content
Glama
carlyou

pagerduty-mcp-community

by carlyou

get_incident

Read-onlyIdempotent

Get incident details by providing the incident ID or number for quick access to incident information.

Instructions

Get a specific incident.

Args:
    incident_id: The ID or number of the incident to retrieve.

Returns:
    Incident details

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
incident_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
idNoThe ID of the incident
summaryNoA short summary of the incident
incident_numberYesThe number of the incident. This is unique across your account
statusYesThe current status of the incident
titleYesA succinct description of the nature, symptoms, cause, or effect of the incident
created_atYesThe time the incident was first triggered
updated_atYesThe time the incident was last modified
resolved_atNoThe time the incident became resolved or null if the incident is not resolved
serviceYesThe service the incident is on
assignmentsNoThe users assigned to the incident
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true and idempotentHint=true, making the behavior clear. The description does not add further behavioral context, but it does not contradict annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise (3 lines) with no extra text, front-loaded with purpose, and includes structured sections for args and returns.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's simplicity, one parameter, and presence of an output schema, the description covers the essentials. However, it could mention potential error scenarios (e.g., incident not found) for completeness.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The description explains the single parameter 'incident_id' as 'The ID or number of the incident to retrieve,' adding meaning beyond the schema's type-only definition. Schema coverage is 0%, so the description compensates well.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Get a specific incident,' using a specific verb and resource, which distinguishes it from sibling tools like list_incidents that retrieve multiple incidents.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives, nor does it mention any exclusions or context for selection.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/carlyou/pagerduty-mcp-community'

If you have feedback or need assistance with the MCP directory API, please join our Discord server