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teamdynamix-mcp

by selfagency

🎟️ TeamDynamix MCP Server (unofficial)

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A TypeScript Model Context Protocol (MCP) server that exposes TeamDynamix ITSM capabilities as agent-callable tools. Designed for AI agents and MCP clients that need structured, safety-gated access to TeamDynamix operations.

Features

  • 11 domain gateway tools that route validated actions across discovery, tickets, relationships, KB, assets, CMDB, people, services, projects, time, and reference data

  • Safe by default: write, delete, and admin tools disabled until explicitly opted in; destructive operations require confirm: true

  • Two auth modes: standard (username/password) and admin (BEID/WebServicesKey)

  • Covers 207 API endpoints across all TeamDynamix domains, verified against the SDK route manifest

  • Rate-limit aware: SDK built-in retry with exponential backoff on 429 and 5xx responses

  • Zod-validated inputs: schema enforcement before any API call

  • Agent skill and prompt included: ready-to-use skill definition for GitHub Copilot and compatible agents

Related MCP server: TDX MCP Server

MCP Registry

This server is published to the MCP Registry as io.github.selfagency/teamdynamix-mcp.

  • Registry name: io.github.selfagency/teamdynamix-mcp

  • Install via registry: mcp-install io.github.selfagency/teamdynamix-mcp (when available)

  • Manual install: Use npm package @selfagency/teamdynamix-mcp as shown below

Quick start (developer setup)

This quick start is for contributors running the server from source in this repository. If you are a regular MCP client user, skip to MCP client configuration and use the npx command examples.

# 1. Clone the repository
git clone https://github.com/selfagency/teamdynamix-mcp.git
cd teamdynamix-mcp

# 2. Install dependencies
pnpm install

# 3. Configure environment
cp .env.example .env
# Edit .env with your TeamDynamix credentials and base URL

# 4. Start the development server
pnpm dev

Minimum required environment variables

TEAMDYNAMIX_BASE_URL=https://your-tenant.teamdynamix.com/TDWebApi
TEAMDYNAMIX_AUTH_MODE=standard          # or: admin
TEAMDYNAMIX_USERNAME=you@example.com    # standard mode
TEAMDYNAMIX_PASSWORD=your-password      # standard mode

# Optional: default application IDs (used when app_id is omitted in tool calls)
TEAMDYNAMIX_DEFAULT_TICKET_APP_ID=12345
TEAMDYNAMIX_DEFAULT_ASSET_APP_ID=23456
TEAMDYNAMIX_DEFAULT_KB_APP_ID=34567

For admin mode, use TEAMDYNAMIX_BEID and TEAMDYNAMIX_WEB_SERVICES_KEY instead.

MCP client configuration

Security notice: Values shown above are placeholders. Never commit real credentials to source control. Inject secrets at runtime via a .env file (excluded by .gitignore), CI/CD secrets, or a secret manager.

VS Code (.vscode/mcp.json)

{
  "servers": {
    "teamdynamix": {
      "type": "stdio",
      "command": "npx",
      "args": ["-y", "@selfagency/teamdynamix-mcp"],
      "env": {
        "TEAMDYNAMIX_BASE_URL": "https://your-tenant.teamdynamix.com/TDWebApi",
        "TEAMDYNAMIX_AUTH_MODE": "standard",
        "TEAMDYNAMIX_USERNAME": "you@example.com",
        "TEAMDYNAMIX_PASSWORD": "your-password"
      }
    }
  }
}

Claude Desktop (claude_desktop_config.json)

{
  "mcpServers": {
    "teamdynamix": {
      "command": "npx",
      "args": ["-y", "@selfagency/teamdynamix-mcp"],
      "env": {
        "TEAMDYNAMIX_BASE_URL": "https://your-tenant.teamdynamix.com/TDWebApi",
        "TEAMDYNAMIX_AUTH_MODE": "standard",
        "TEAMDYNAMIX_USERNAME": "you@example.com",
        "TEAMDYNAMIX_PASSWORD": "your-password"
      }
    }
  }
}

Production (built bundle)

pnpm build   # outputs to dist/
{
  "command": "npx",
  "args": ["-y", "@selfagency/teamdynamix-mcp"]
}

Verify connectivity

After connecting your MCP client, call teamdynamix_discovery with:

  • action: "server_status"

  • payload: {}

  • response_format: "json"

A successful response shows status.configured: true.

Domain gateway tools

Each gateway tool accepts:

  • action: domain-specific operation name

  • payload: object for that action’s parameters

  • response_format: "markdown" or "json"

Domain

Gateway tool

Discovery

teamdynamix_discovery

Tickets

teamdynamix_tickets

Ticket relationships

teamdynamix_ticket_relationships

Knowledge Base

teamdynamix_knowledge_base

Assets

teamdynamix_assets

CMDB

teamdynamix_cmdb

People

teamdynamix_people

Services

teamdynamix_services

Projects

teamdynamix_projects

Time

teamdynamix_time

Reference data

teamdynamix_reference_data

† Requires confirm: true in addition to write tools being enabled.

All write/mutating actions require TEAMDYNAMIX_ENABLE_WRITE_TOOLS=true.

Safety defaults

Flag

Default

Effect when true

TEAMDYNAMIX_ENABLE_WRITE_TOOLS

false

Enables all create/update/comment/mutation tools

TEAMDYNAMIX_ENABLE_DELETE_TOOLS

false

Enables asset, CI, service, and service category deletion

TEAMDYNAMIX_ENABLE_ADMIN_TOOLS

false

Enables admin-scope operations

Destructive operations additionally require confirm: true in the tool call regardless of the flag state.

Agent skill

This repository ships a GitHub Copilot-compatible skill definition:

Install the skill via your Copilot skill configuration (see skills/teamdynamix/SKILL.md for full details).

Documentation

Section

Purpose

Tutorials

Step-by-step setup and first workflows

How-to guides

Task-oriented recipes for real operations

Reference

Exhaustive tool catalog, configuration, safety model, errors

Explanation

Architecture, auth model, safety rationale, rate limiting

Development

Architecture, contributing, testing

Development

pnpm typecheck   # TypeScript strict checks
pnpm lint        # oxlint
pnpm test        # vitest (200+ tests, 90%+ coverage)
pnpm build       # tsup → dist/

License

MIT © The Self Agency LLC

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