Should this business hire a receptionist?
should_i_hire_a_receptionistEvaluate your business's phone coverage and get a verdict: covered, AI front desk, or hybrid, with ROI and break-even analysis.
Instructions
Scores a business's phone coverage and returns a verdict — you're covered, get an AI front desk, or go hybrid — with the caller archetype, yearly leak, suggested plan, break-even days, and ROI.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| avgJobValue | Yes | Average value of one new customer or job, USD (snapped to the quiz's brackets). | |
| callsPerWeek | Yes | Roughly how many inbound calls per week (snapped to the quiz's brackets). | |
| currentSetup | No | Who answers today: the owner (self), voicemail (vm), staff between tasks (staff), or nobody consistently (none). Default: self. | |
| missedRatePct | Yes | Rough percent of calls that go unanswered (snapped to the quiz's brackets). | |
| coverageNeeded | No | When calls actually come in. Default: business-hours. | |
| spanishCallers | No | How often Spanish-speaking customers call. Default: no. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| score | Yes | Phone-coverage maturity score, 0-100. | |
| verdict | Yes | covered = current setup is fine; lobby = an AI front desk pays for itself; hybrid = AI + existing staff. | |
| recovery | No | ||
| archetype | Yes | ||
| yearlyLeak | Yes | USD lost per year with the current setup. |