ReviewReply MCP Server

An MCP (Model Context Protocol) server that generates professional responses to customer reviews using Claude AI.

Features

• Tool: generate_review_reply - Generate 3 variations of professional review responses

• Supports multiple tones: professional, friendly, empathetic, grateful

• Works for any business type

• Handles both positive and negative reviews appropriately

Installation

npm install

Configuration

Set your Anthropic API key:

export ANTHROPIC_API_KEY=your-key-here

Usage

With Claude Desktop

Add to your Claude Desktop config (~/Library/Application Support/Claude/claude_desktop_config.json):

{
  "mcpServers": {
    "reviewreply": {
      "command": "node",
      "args": ["/path/to/reviewreply-mcp/src/index.js"],
      "env": {
        "ANTHROPIC_API_KEY": "your-key-here"
      }
    }
  }
}

Direct Usage

npm start

The server communicates via stdio using the MCP protocol.

Tool: generate_review_reply

Inputs

Example

{
  "review_text": "The food was amazing but service was slow",
  "tone": "empathetic",
  "business_name": "Italian Restaurant",
  "stars": 3
}

Output

Returns 3 response variations formatted as:

**Option 1** (empathetic):
Thank you so much for your feedback! We're thrilled you enjoyed our food...

---

**Option 2** (empathetic - variation):
We really appreciate you taking the time to share your experience...

---

**Option 3** (empathetic - alternative):
Your feedback means a lot to us...

Testing

npm test

License

MIT