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ausper-tech

servicenow-mcp

by ausper-tech

Check the connection and policy

servicenow_check_connection
Read-onlyIdempotent

Verify ServiceNow credentials, identify the authenticated account, and view current limits. Use this tool to diagnose permission errors by distinguishing invalid credentials from missing roles.

Instructions

Verify that credentials work, report which account the server authenticates as, and show the limits currently in force. Start here when another tool fails with a permission error, to tell 'wrong credentials' apart from 'right credentials, missing role'.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description adds meaningful behavioral context beyond the annotations (readOnlyHint, idempotentHint, etc.) by specifying that it shows limits and helps with permission diagnostics. It is consistent with the annotations and provides additional value.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two sentences: the first concisely states the tool's core functionality, and the second adds a specific use case. No redundant or unnecessary words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has no parameters, no output schema, and the annotations cover its safety profile, the description is complete. It tells the agent exactly what the tool does and when to use it.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has no parameters, so the description does not need to document parameter meanings. With 100% schema coverage (empty schema), the baseline of 4 applies as the description adds no extra param info, which is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool verifies credentials, reports the authenticated account, and shows current limits. It distinguishes this tool from siblings like servicenow_query_table or servicenow_get_record, which operate on data rather than connection state.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly says 'Start here when another tool fails with a permission error' and explains how it helps differentiate credential issues from role issues. This provides direct guidance on when to use the tool over alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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