📧 Customer Support Email MCP

Let Claude read, search, draft, and send customer support emails directly through Gmail — no manual copy-pasting required!

Features

✉️ Read Emails - Claude reads support requests from your inbox 🔍 Search - Find emails by keyword instantly ✍️ Draft - Claude auto-drafts professional responses 📤 Send - Send emails directly without leaving Claude 🤖 AI-Powered - Intelligent response generation for common issues

Related MCP server: gmail-mcp-server

Installation

cd CUSTOMER_SUPPORT_EMAIL_MCP
npm install

Usage

Development

npm run dev

Build & Run

npm run build
npm start

Available Functions

read_email

Read a specific email from the inbox.

read_email({ email_id: "1" })
// Returns email with from, subject, body, timestamp

list_inbox

List emails from the inbox.

list_inbox({ limit: 10 })
// Returns array of emails

search_emails

Search for emails by keyword.

search_emails({ query: "refund" })
// Returns matching emails

draft_email

Draft a response email.

draft_email({
  to: "customer@example.com",
  subject: "RE: Your Support Request",
  body: "Thank you for contacting us..."
})
// Returns draft with index

send_email

Send a drafted email.

send_email({ draft_index: 0 })
// Returns confirmation

Example Workflow

1. Tell Claude: "Check my support emails and send responses to unhappy customers"

2. Claude reads all inbox emails

3. Claude searches for complaint keywords

4. Claude drafts professional responses

5. Claude sends the emails automatically

Integration with Claude

Configure this MCP in Claude's settings to enable:

• "What are my support requests?"

• "Draft responses to angry customers"

• "Send thank you emails to recent customers"

Requirements

• Node.js 16+

• TypeScript

• Anthropic Claude API key

Technical Stack

• Language: TypeScript

• Runtime: Node.js

• Protocol: Model Context Protocol (MCP)

• AI: Anthropic Claude 3.5 Sonnet

License

MIT