Close a case
case_closeClose a complaint case by recording its outcome, recovery amount, and the channel or argument that worked so future escalations can reuse it.
Instructions
Close a case. outcome: resolved, partial, failed or abandoned. what_worked: the channel or argument that worked, so later cases can reuse it.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"case_id": "<case_id>",
"outcome": "<outcome>"
},
"name": "case_close"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| case_id | Yes | ||
| outcome | Yes | ||
| what_worked | No | ||
| amount_recovered | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||