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agenthouse-org

dealdesk-mcp

dealdesk.create_contact

Create a contact in the DealDesk customer directory by supplying a display name or first/last name; a business external ID is optional and auto-generated when omitted.

Instructions

Create a contact in the customer directory. Requires displayName or name (or firstName/lastName). externalId is optional and auto-generated when omitted.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameNoAlias for displayName when displayName is omitted
emailNoPrimary email (mapped to emails[])
fieldsNoOptional extra fields merged into the create payload
localeNo
lastNameNo
firstNameNo
projectIdYesDealDesk project id (must match API key / OAuth project)
externalIdNoImmutable business key. Omit to auto-generate local-contact-<uuid>.
displayNameNo

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.0

TDQS

B3.4/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full burden, and it does disclose one real behavioral trait: externalId is auto-generated when omitted. It says nothing about permissions, duplicate handling, idempotency, or what the call returns, leaving significant gaps for a mutation tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two tight sentences with the core action front-loaded and the constraint following immediately. No filler, nothing repeated from the title or schema.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a 9-parameter mutation tool with no annotations and no output schema, the description covers identity and externalId but omits permissions, project-scoping behavior, and return shape. It is adequate but not sufficient on its own.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 56%, and the description compensates by clarifying the conditional identity requirement (displayName OR name OR firstName/lastName) and externalId's optionality/auto-generation — a relationship the schema, which lists only projectId as required, does not express. Email, fields, and locale remain undocumented.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('Create a contact in the customer directory'), which cleanly separates it from siblings like create_company or create_card. It stops short of naming any alternative, but the resource is unambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description gives no when-to-use guidance or routing to alternatives; it never says when this is preferable to other create_* tools or what context is needed. The 'requires displayName or name...' clause is a field requirement, not usage guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.