Enables AI agents to interact with Freshdesk, supporting ticket management, customer and company operations, agent lookup, and knowledge base search through natural language.
Enables interaction with the Gorgias helpdesk API, providing tools to manage tickets, customers, and other helpdesk functionalities through natural language.
Enables AI agents to manage Intercom support workflows, including searching and updating contacts, handling conversations, assigning and closing tickets, and logging notes.
Enables AI agents to manage Gorgias support tickets: list open tickets, read conversation history, draft internal notes, send outbound replies (gated), and look up customer history.