Enables MCP-compatible agents to perform read-only incident investigations by querying logs, building timelines, searching runbooks, validating evidence, and creating ticket drafts only with explicit approval.
Exposes read-only MCP tools for discovering Frasma's profile and knowledge base, accessing the diagnostic framework, and preparing validated process briefs and diagnostic summaries with handoff URLs. It enables agents to gather operational context and generate quote-ready process assessments without sending emails.
Enables workspace discovery, access to 18 curated read operations, and separately enabled call-changing operations for interacting with UponAI services through MCP.
Enables MCP clients to search and manage customer support tickets, customer records, and knowledge base articles, with read-only and human-approved write workflows.