Enables AI agents to retrieve customer, order, ticket, policy, and agreement information, and to prepare or execute state-changing support actions like escalations and follow-ups with confirmation and access control.
Enables AI agents to access observability and evaluation data, including run history, span traces, LLM-as-judge evaluation results, and regression reports.
Enables agents to create and manage persistent task logs, decisions, dead ends, questions, and handoffs, with file staleness detection and activity reporting.
Enables agent settlement, trust verification, and ledger operations for multi-agent workflows, with tools for blueprint management, credit tracking, and provenance recording.
Enables AI agents to add decision drafts, evidence, and counterarguments to a shared local decision state, while users confirm or reopen decisions in a web console. Prevents unverified agent answers from being silently turned into code.
