triage_issue
Retrieve possible checks for blank Offerwall or reward callbacks from customer issue text. Returns candidate categories, questions, and sources, not a confirmed root cause.
Instructions
Retrieve possible checks for blank Offerwall or reward callbacks.
issue_text must contain customer prose, not an issue ID. For a recorded issue, retrieve its message with get_account_context or use draft_ticket(issue_id). Lexical baseline, not semantic diagnosis; negation/paraphrases can fail. Returns candidate categories, questions and sources, never a confirmed root cause.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| issue_text | Yes | ||
| integration_id | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||