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Autotask MCP Server

by WYRE-AI

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    TDQS

    B3/5.0

    Scored across 98 tools

    Disambiguation3/5

    Tools are mostly entity-scoped (get_/search_/create_/update_/delete_), but the sheer volume and some near-duplicates (e.g., get_ticket_details vs search_ticket_history, service_call_ticket association vs service_call CRUD) can confuse. The meta tool list_categories is also odd in a flat toolset.

    Naming Consistency4/5

    Naming is predominantly consistent with an autotask_<verb>_<entity> pattern. Minor inconsistencies: list_* vs search_* (list_phases, list_categories) and get_ticket_details vs get_ticket_history where 'details' is vague.

    Tool Count2/5

    98 tools is far beyond the practical limit for MCP usability. Even for a broad PSA platform, the count will overwhelm context windows and decision-making. Several tools are narrowly scoped (e.g., search_service_call_tickets) and could be merged or split more judiciously.

    Completeness3/5

    The surface covers many core entities (tickets, companies, projects, service calls, quotes, billing), but significant gaps exist: no update/delete for notes or attachments, no update/delete for tasks or projects, no search/get for service calls (only create/delete/link), and opportunities/products/contracts are read-only.

    Maintenance

    ActivityActive
    ResponsivenessWithin a week