alga_tickets_get_by_external_link
Retrieve the ticket linked to a record in another system by providing the source system name and the record's external ID.
Instructions
Get the ticket linked to a record in another system, using that system's name and the record's ID there.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"system": "<system>",
"external_id": "<external_id>"
},
"name": "alga_tickets_get_by_external_link"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| system | Yes | ||
| external_id | Yes | ||
| external_parent_id | No |