List chats
list_chatsLists visible WhatsApp chats and groups across connected accounts, newest first, so agents can find conversations awaiting replies or containing new messages.
Instructions
List the chats (people and groups) agents can see (everything except what the account holder ignored), across all connected accounts, most recent first (the same person can appear once per account). awaiting says who owes the next message: "you" when the last word was theirs. new counts the messages and reactions from the other side since the chat was last read (read_inbox or load_history mark it read; listing doesn't). Set awaiting_reply to get just the conversations waiting on you, only_new for just the ones with something new.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| channel | No | Only this channel, e.g. "whatsapp". Omit for every connected channel. | |
| only_new | No | Only chats with new messages or reactions since they were last read. | |
| connection_id | No | Only this account: a connection id from list_connections, or its number (e.g. "+65 9136 3557"). | |
| awaiting_reply | No | Only chats whose last message came from the other side. |