Enables querying and analyzing Genesys Cloud data such as queues, conversations, voice call quality, sentiment, topics, transcripts, and OAuth client usage through natural language.
Enables AI assistants to build and manage Genesys Cloud resources such as queues, skills, users, wrap-up codes, Architect flows, and outbound campaign cadences, while deliberately preventing deletes and leaving campaigns off until humans start them.
A read-only MCP server that exposes Genesys Cloud queue lookup, analytics aggregates, and conversation search tools, enabling natural language queries for contact center metrics.
Enables AI assistants to build and manage Genesys Cloud resources such as queues, skills, users, wrap-up codes, and Architect flows through natural language, including flow diagramming and server-side publishing.