Send a reply
postfjord_send_replySends a direct Inbox reply to a real person within the 24-hour reply window; reuse the same idempotency key on retries to avoid duplicate messages.
Instructions
Sends a direct message reply to a real person in one Inbox conversation, the same as Send in the Inbox. It cannot be taken back. Confirm the exact text with the person you work for before you call this. It only works inside the 24 hour reply window, never to a person who opted out, and at most 10 replies a minute per key. Automations in the conversation pause for a while after a reply, as when a person on the team answers. Needs a key with the Publish scope. On a retry after a timeout or error, send the same idempotency_key: the first answer comes back and nothing is made or sent twice.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | Yes | The reply as the person will read it, at most 1000 characters. | |
| conversationId | Yes | The conversation id from postfjord_list_conversations. | |
| idempotency_key | No | Your own id for this one action, for example post-20261006-launch. Make a new one for each new thing; send the same one again only when you retry. Left out, the exact same call within 10 minutes counts as a retry. |