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Genesys Cloud MCP Server

by Roshan1491
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    Deploy Server
    One endpoint for every MCP toolRayrun runs every MCP server behind one URL and holds the credentials. Each call is decided per client, tool, and argument, then recorded.ray.runAd

    TDQS

    A3.9/5.0

    Scored across 10 tools

    Disambiguation5/5

    Each tool targets a distinct resource and output type: queue search, queue sampling, volume counts, voice quality, sentiment, topics, transcripts, and OAuth usage. Even the two queue-based analytics tools are clearly separated by whether they return sample conversation IDs or workload counts.

    Naming Consistency3/5

    All names use snake_case and are readable, but the naming convention is mixed: some tools start with verbs like 'search' or 'query', while others are noun phrases like 'voice_call_quality', 'conversation_sentiment', and 'oauth_clients'. A consistent verb_noun pattern would improve predictability.

    Tool Count5/5

    Ten tools is a well-scoped number for a contact-center analytics and OAuth audit server. Each tool serves a distinct purpose and the count is comfortably within the ideal range.

    Completeness4/5

    The tool set supports the core workflow of finding queues and conversations, then analyzing transcripts, sentiment, topics, and voice quality. Minor gaps exist, such as no general non-voice conversation search and no OAuth client management operations, but these are largely outside the apparent read-only analytics scope.

    Maintenance

    ActivityInactive
    ResponsivenessNo issues

    Resources