create_case_message_thread
Start a message thread on a case to discuss with clients and staff. Provide case ID, subject, and first message; optionally list participant IDs.
Instructions
Create a message thread on a case. client_ids/staff_ids: comma-separated IDs.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| case_id | Yes | ||
| subject | Yes | ||
| sender_id | No | ||
| staff_ids | No | ||
| client_ids | No | ||
| first_message_body | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |