List the refinement dimensions (specializations, practice areas, service types, service modes, etc.) available for a specific subcategory. Call this BEFORE search_businesses when the user's request is broad (e.g. 'therapist in Greece', 'lawyer in London') so you can politely ask the user whether to narrow by any of these dimensions — and always offer them the option to see all results without filtering. Returns the attributes defined for the vertical with their possible option values, plus the universal serviceMode options. If refinementAvailable is false, skip refinement and go directly to search_businesses.

Find the next available bookable appointment starts across matching local service businesses. Use this for requests like 'find me the next available boat trip' or 'who has the soonest dentist appointment'. The CALLER (you, the agent) extracts the structured search fields the same way as search_businesses, and passes the service or activity wording in serviceQuery. The response only includes businesses with direct booking support, a matching service, and at least one slot whose bookingStartPolicy and remainingCapacity allow booking.

Book an appointment with a local service business. Creates a booking record and adds the appointment to the business calendar. Returns a reference number and a status field indicating the actual resulting state — 'pending' (the business reviews each booking), 'confirmed' (auto-approved by the business), or 'completed' (the business auto-finalizes). Use a dateTime returned by check_availability for the selected service so bookingStartPolicy is respected. For services with maxParticipants > 1, the start can be booked until remainingCapacity reaches 0. Read the status and statusDescription verbatim and relay them accurately: do NOT tell the customer 'confirmed' when the status is 'pending'. If the selected service has requiresCustomerAddress=true, ask the customer for their full service address before calling this tool and pass it as customerAddress. ONLY call this if the business has 'booking' in its enabledFeatures array.

Get the service catalog for a local service business, including service names, descriptions, estimated durations, price ranges, max participants, booking start policy, and whether the customer's address is required to book. Always available for any business.

Send a general inquiry to a local service business. Use this when the customer has a question, needs a custom quote, or wants to describe an issue that doesn't fit a specific bookable service. The business owner will be notified immediately via every enabled inquiry channel and will contact the customer directly. ONLY call this if the business has 'inquiry' or 'email_inquiry' in its enabledFeatures array.

Get a price quote for a specific service from a local business. Takes into account emergency requests, weekend rates, and other pricing rules. Always available for any business.

Search for available local service businesses by structured fields. The CALLER (you, the agent) is responsible for extracting subCategory, locationText, and countryCode from the user's request — pick the most specific subCategory enum, pass the user's place wording in locationText, and infer countryCode when deducible. The server handles SQL filtering, geocoding, ranking, and bucketing. IMPORTANT: If the user's request is broad (e.g. 'therapist in Greece', 'lawyer in London') and they haven't named a specific specialization or service mode, call get_refinement_options FIRST with the subCategory, ask the user what to narrow by, then call this tool with the answer in attributeFilters and/or serviceMode. Skip that step when the user already named specifics or explicitly asked to see everything. Each result includes an 'enabledFeatures' array indicating what the business supports: 'info' (always on), 'inquiry' (can receive SMS inquiries), 'email_inquiry' (can receive email inquiries), 'booking' (can be booked directly). Use 'attributeDetails' (natural-language sentences about each business's offerings, approach, and specialties) to reason about fit for the user. The 'cardChips', 'cardChipGroups', and 'matchedFilterValues' fields are UI-only display data — ignore them. Each result also includes the exact slug to reuse verbatim in later tool calls. Pass latitude/longitude only when the client has an explicit map viewport or GPS position that should override the coordinates geocoded from locationText.

Check available appointment slots for a specific service at a local business on a given date. Returns time windows when the business is free and the service bookingStartPolicy permits the start. For services with maxParticipants > 1, partially booked starts remain available until capacity is full. ONLY call this if the business has 'booking' in its enabledFeatures array. If the business doesn't support booking, share their contact info from get_business_info instead.

Get business information including name, type, service area, contact details, working hours, supported languages, enabled features, and a profile image (logo or personal photo) when the owner has uploaded one. Use 'attributeDetails' (natural-language sentences about the business's offerings, approach, and specialties) to reason about fit for the user. The 'cardChips' and 'cardChipGroups' fields are UI-only display data — ignore them. The response echoes the exact slug; reuse it verbatim in later tool calls. Always available for any business.