Enables AI agents to securely call enterprise MCP tools with tenant-scoped RBAC, human approvals, audit logging, and multi-tool workflows across customer, order, document, and ticket data.
Enables AI agents to retrieve customer, order, ticket, policy, and agreement information, and to prepare or execute state-changing support actions like escalations and follow-ups with confirmation and access control.
Enables autonomous AI agents to securely access and execute external tools, such as GitHub REST API operations, with per-user authentication, authorization, audit logging, and observability.
Enables AI agents to scan, redact, and govern sensitive data before sending it to external tools through DLP, secure chat, and shadow AI discovery tools.
Enables AI agents to securely access and act on CRM, order, support, and automation systems through the Model Context Protocol, with authentication, authorization, audit logging, and guardrails.