cc_list_agents
List all call center agents and their current state to monitor agent availability and call center performance.
Instructions
List all call center agents and their current state.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Output Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Implementation Reference
- The actual handler function for the cc_list_agents tool. It is decorated with @mcp.tool() and @require_permission('mi.read'), and executes the 'cc_list_agents' MI command via the MI client.
@mcp.tool() @require_permission("mi.read") async def cc_list_agents(ctx: Context) -> dict[str, Any]: """List all call center agents and their current state.""" app = ctx.request_context.lifespan_context result = await app.mi_client.execute("cc_list_agents") return result - cc_list_agents is also used indirectly inside cc_status() which aggregates call center status (queue, agents, flows) into a single response.
@mcp.tool() @require_permission("mi.read") async def cc_status(ctx: Context) -> dict[str, Any]: """Get a combined call center status: queue, agents, and flows. Returns all three datasets in a single response for a complete overview of the call center state. """ app = ctx.request_context.lifespan_context queue = await app.mi_client.execute("cc_list_queue") agents = await app.mi_client.execute("cc_list_agents") flows = await app.mi_client.execute("cc_list_flows") return { "queue": queue, "agents": agents, "flows": flows, } - src/opensips_mcp/mi/commands.py:156-156 (registration)Registration of cc_list_agents in the MI_COMMANDS registry. Defines its module ('call_center'), description, default permission ('mi.read'), and category ('call_center').
_r("cc_list_agents", "call_center", "List call center agents", category="call_center") - src/opensips_mcp/server.py:165-165 (registration)The call_center_tools module is imported in server.py to trigger the @mcp.tool() decorator and register cc_list_agents (and all other call center tools) with the FastMCP server instance.
from opensips_mcp.tools import call_center_tools as _cc_tools # noqa: E402, F401