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List Atera tickets

atera_tickets_list
Read-onlyIdempotent

Retrieve Atera tickets with pagination and an optional status filter to view and manage support requests.

Instructions

List Atera tickets with pagination and optional status filter.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pageNo
itemsInPageNo
ticketStatusNo
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint and idempotentHint, so safety is covered. The description adds that the operation supports pagination and an optional status filter, but does not reveal default page size, pagination behavior, or order of results—so modest addition.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

One front-loaded sentence; every phrase carries meaning ('List Atera tickets', 'pagination', 'optional status filter'). No filler.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple read-only list with three optional parameters, the description is adequate for basic invocation, but it omits accepted ticketStatus values and pagination behavior defaults, and there is no output schema to clarify the return shape. Could be stronger given zero parameter descriptions.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 0%, so the description must compensate. It groups page/itemsInPage under 'pagination' and ticketStatus under 'optional status filter,' which gives general meaning, but it does not specify allowed ticketStatus values or pagination defaults.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource: 'List Atera tickets,' and adds pagination and status filtering scope. It is clear but does not explicitly contrast with atera_tickets_get or other list tools, so sibling differentiation is implied by the verb and name rather than spelled out.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description gives contextual clues—list operation, optional status filter—but never states when to choose this over atera_tickets_get or atera_alerts_list. There is no excluded condition or alternative reference, so the guidance remains implied.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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