Open an incident
create_incidentPublish a new incident on a public status page, set affected component status, and optionally notify subscribers about the issue.
Instructions
Publish a new incident on the public status page. Affected components are set to componentStatus (default PARTIALOUTAGE). Draft the wording with the user before publishing.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | Short public title, e.g. 'Elevated API error rates' | |
| notify | No | Email/SMS/webhook subscribers about this (default false). Subscribers are real customers, so confirm first. | |
| pageId | Yes | Status page ID (from list_status_pages) | |
| status | No | Default INVESTIGATING | |
| message | Yes | First public update shown to customers | |
| publish | No | Set false to save without publishing (default true) | |
| started | No | ISO 8601 start time (default now) | |
| components | No | IDs of affected components | |
| componentStatus | No | Status to set on affected components (default PARTIALOUTAGE) |