ServiceNow MCP Server
Click on "Install Server".
Wait a few minutes for the server to deploy. Once ready, it will show a "Started" state.
In the chat, type
@followed by the MCP server name and your instructions, e.g., "@ServiceNow MCP Servercreate an incident for the email server being down"
That's it! The server will respond to your query, and you can continue using it as needed.
Here is a step-by-step guide with screenshots.
ServiceNow MCP Server
A ServiceNow MCP server for Claude AI integration, providing tools for incident management, email handling, and service requests.
Installation
Install globally using npm:
npm install -g mcp-servicenowRelated MCP server: Azure MCP Server
Usage
Create a
.envfile with your ServiceNow credentials:
SERVICE_NOW_INSTANCE=your-instance
SERVICE_NOW_USERNAME=your-username
SERVICE_NOW_PASSWORD=your-passwordStart the server:
mcp-servicenowConfigure Claude AI to use this MCP server:
{
"mcp": {
"url": "http://localhost:3000",
"protocolVersion": "2025-06-18"
}
}Available Tools
Create incidents in ServiceNow
Manage service requests
Send and manage emails
Browse ServiceNow catalog
Request catalog items
Contributing
Fork the repository
Create your feature branch (
git checkout -b feature/AmazingFeature)Commit your changes (
git commit -m 'Add some AmazingFeature')Push to the branch (
git push origin feature/AmazingFeature)Open a Pull Request
License
This project is licensed under the MIT License - see the LICENSE file for details.
Tool Schema Changelog
Recent tool additions, removals, and schema changes observed during successful MCP inspections. Dates show when Glama detected each change.
No tool schema history has been recorded yet.
This server cannot be installed
Resources
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Looking for Admin?
If you are the server author, to access and configure the admin panel.
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