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Mohemed-Amine-Chalhy

ticket-triage-mcp

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    Related Servers

    • F
      license
      Not graded
      quality
      B
      maintenance
      Provides MCP tools that let an agent retrieve customer account, product usage, interaction, and support summaries, and create follow-up tasks after user approval.
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    • F
      license
      Not graded
      quality
      C
      maintenance
      Provides read-only MCP tools to diagnose customer billing disputes by analyzing billing records, identifying contradictions, citing evidence, and scoring confidence to auto-resolve or escalate.
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    • F
      license
      Not graded
      quality
      C
      maintenance
      Enables IT helpdesk operations such as retrieving user and device information, checking device status, and creating, retrieving, and updating support tickets through MCP tools.
      -

    TDQS

    B3/5.0

    Scored across 2 tools

    Disambiguation4/5

    The two tools target distinct data domains (customer accounts vs. billing/incidents), and their descriptions clearly differentiate them. However, since both are lookups and the second tool's name is broader, there is slight potential for an agent to confuse them when deciding which to use.

    Naming Consistency5/5

    Both tools follow the same 'lookup_*' verb-noun pattern, with the resource type clearly indicated. This is perfectly consistent and predictable.

    Tool Count3/5

    With only two tools, the server feels thin for a 'triage' purpose, but the scope might be intentionally limited to read-only lookups. This is borderline on the low end of the range.

    Completeness2/5

    The tool surface consists solely of lookups and does not include any actions to actually triage or resolve tickets (e.g., update status, assign, escalate). Even if the second tool returns guidance, the lack of write or workflow-management tools leaves significant gaps for a triage-focused server.

    Maintenance

    ActivityMaintained
    ResponsivenessNo issues