Conversational business process runtime for AI agents with workflow orchestration, enterprise operations, KPI exploration, and process management capabilities.
Enables routing tasks to the right specialist agents, assembling the needed context from a layered catalog of agents, skills, knowledge, runbooks, topics, tools, and connectors, while remembering how a business wants work done.
Enables AI agents to query a team's shared, verified knowledge before acting and submit newly learned facts, decisions, and processes back to the knowledge base.
Enables AI agents to retrieve customer, order, ticket, policy, and agreement information, and to prepare or execute state-changing support actions like escalations and follow-ups with confirmation and access control.
Injects structured professional domain expertise into AI agents, providing access to decision frameworks, workflows, terminology, and regulatory context across 24 professional domains.