Zendesk MCP Server
Server Configuration
Describes the environment variables required to run the server.
| Name | Required | Description | Default |
|---|---|---|---|
| ZENDESK_EMAIL | No | Deprecated API token authentication: the email address paired with the API token. Only used when ZENDESK_CLIENT_ID is not set. | |
| ZENDESK_API_KEY | No | Deprecated API token authentication: your Zendesk API token. Account-level and unscoped; Zendesk is retiring API tokens. Only used when ZENDESK_CLIENT_ID is not set. | |
| ZENDESK_CLIENT_ID | No | The Identifier of the OAuth client registered in Zendesk Admin Center (Apps and integrations > APIs > OAuth clients). Setting this enables OAuth authentication, which takes precedence over the deprecated API token variables. | |
| ZENDESK_SUBDOMAIN | No | Your Zendesk subdomain, e.g. 'acme' for https://acme.zendesk.com | |
| ZENDESK_TOKEN_FILE | No | Optional. Location where OAuth tokens are stored. Defaults to $XDG_CONFIG_HOME/zendesk-mcp/tokens.json (~/.config/zendesk-mcp/tokens.json). | $XDG_CONFIG_HOME/zendesk-mcp/tokens.json |
| ZENDESK_OAUTH_SCOPES | No | Optional. Space-separated OAuth scopes to request, narrowing the tools available. Defaults to 'tickets:read tickets:write ticket_attachments:read users:read hc:read'; for read-only access use 'tickets:read users:read hc:read'. | |
| ZENDESK_OAUTH_REDIRECT_URI | No | Optional. OAuth redirect URI. Defaults to http://localhost:4567/callback. Change it if port 4567 is in use or the client is registered with a different redirect URL; it must match a redirect URL on the client exactly. | http://localhost:4567/callback |
Instructions
Guidance the server publishes about itself, which clients place ahead of the tool catalog so the model reads it before choosing anything.
This server publishes no instructions, or was last inspected before Glama recorded them.
Capabilities
Server capabilities have not been inspected yet.
Tools
Functions exposed to the LLM to take actions
| Name | Description |
|---|---|
No tools | |
Prompts
Interactive templates invoked by user choice
| Name | Description |
|---|---|
No prompts | |
Resources
Contextual data attached and managed by the client
| Name | Description |
|---|---|
No resources | |
This server cannot be deployed
Maintenance
ActivityMaintained
ResponsivenessNo issues