Enables querying and analyzing Genesys Cloud data such as queues, conversations, voice call quality, sentiment, topics, transcripts, and OAuth client usage through natural language.
A read-only MCP server that exposes Genesys Cloud queue lookup, analytics aggregates, and conversation search tools, enabling natural language queries for contact center metrics.
Enables AI assistants to build and manage Genesys Cloud resources such as queues, skills, users, wrap-up codes, and Architect flows through natural language, including flow diagramming and server-side publishing.
An MCP server that puts your Genesys Cloud org under AI control, enabling natural language creation of queues, skills, users, wrap-up codes, and Architect IVR flows with Mermaid diagrams.
MCP server for Genesys Cloud that enables AI assistants to build and manage queues, skills, users, wrap-up codes, and Architect flows, including a flow builder that renders diagrams and publishes via Genesys' validation pipeline.