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simplesat-mcp

MCP server for Simplesat (CSAT/NPS customer feedback survey platform). Exposes the Simplesat V1 API's answer search as an MCP tool.

Naming note: Simplesat has two generations of integration in MSPbots — a legacy 2021-era integration (subjectCode=SIMPLESAT, GET /api/answers/, a token field) and the current one this server targets (subjectCode=SIMPLESATV1, POST /api/v1/answers/search, an apiKey field). Only the current V1 API is covered here.

MSPbots Connector

The MCP Gateway built for MSPs: visible, controlled, and your data stays where it belongs.

Get started at connect.mspbots.ai →


MSPbots Connector gives your AI clients one MCP URL to reach your entire MSP stack (RMM, PSA, documentation, security, finance), and gives you control over who can call which tool and a record of everything that was called.

Hosted service: connect.mspbots.ai · Free to use.

Why Connector

MSPbots Connector

Visible

Every tool call is logged: who, which vendor, when. Usage dashboard, CSV export, SIEM streaming.

Controlled

Role-based, per-tool allowlist. Deny by default.

Protected

Credentials encrypted per record. AI clients never see your vendor passwords or tokens.

MSP-native

Built for the MSP stack only: RMM, PSA, documentation, security, finance.

Quick start

  1. Sign up at connect.mspbots.ai.

  2. Connect your vendors. Pick from 150+ connectors and authorize each one on the vendor's own page, or bring your own API keys. No extra vendor accounts needed.

  3. Set access. Create roles and decide which tools each role may call. Nothing is allowed until you allow it.

  4. Add your MCP URL to your AI client. Copy the URL from your Connector dashboard into Claude, ChatGPT, Cursor, VS Code, Gemini, Codex, or any MCP-capable client.

  5. Ask your AI to do real work, and watch every call appear in the audit log.

Features

Unified gateway

  • One MCP URL for all your AI clients

  • 150+ connectors across the MSP stack

  • Custom MCP servers supported, free

  • Authorization happens on each vendor's own page; the AI never sees passwords or tokens

  • Bring your own credentials: use the vendor API keys you already have

  • Multiple accounts per app; connect once, reuse across AI clients

  • Tool search: finds the right action for the task

  • One sign-in; vendor credentials are injected behind the scenes and OAuth tokens refresh automatically

Visibility

  • Audit log for every tool call (who, which vendor, when)

  • Usage dashboard: call volume, top vendors, error rate, per-user activity

  • Export audit logs to CSV, or stream to Loki, Graylog, or LogScale (SIEM)

  • Optional recording of tool arguments and result summaries (off by default, enabled per organization)

Control

  • Per-role, per-tool allowlist, deny by default

  • owner / admin / member roles

  • SCIM provisioning with Entra ID, Okta, JumpCloud, and Google Workspace

Security

  • Credentials encrypted one record at a time (AES-256-GCM, per-record key)

  • AI clients authenticate with OAuth 2.1 + PKCE

  • Vendor responses are scanned for prompt-injection patterns and returned as structured data. This is one layer of defense, not a guarantee against every attack.

  • Static egress IP for customer firewall and API allowlisting

Pricing

Free.

Links: connect.mspbots.ai · mspbots.ai


Related MCP server: swsd-mcp

Overview

  • Stateless HTTP service. No credentials are ever persisted — each request supplies its own API key via a header, used only for the lifetime of that single request.

  • Supports concurrent requests; per-request credential isolation is done via Python contextvars, not a global/shared client instance.

  • Entry points: POST /mcp (MCP protocol) and GET /health (health check).

  • Default port: 8080 (configurable via MCP_HTTP_PORT).

Authentication

Simplesat uses a single static API key — no login or token exchange:

X-Simplesat-Token: <api key>

Already fully stateless by the vendor's own design; nothing is cached across MCP calls.

HEADER Authorization Parameters

Header

Type

Required

Default

Allowed values

Description

Example

X-Simplesat-Api-Key

string

Yes

None

None

Simplesat API Key (generated at Account Settings -> API Keys), forwarded as-is as the upstream X-Simplesat-Token request header

ssat_170927_a1b2c3d4e5f6g7h8i9j0

Missing the header returns 401:

{
  "error": "Missing credentials",
  "message": "This server requires the X-Simplesat-Api-Key header",
  "required_headers": ["X-Simplesat-Api-Key"],
  "optional_headers": []
}

An invalid key surfaces as a tool-level structured error envelope (e.g. {"error":{"code":"unauthorized","message":"Invalid Token.","retryable":false}}), not an HTTP-level error from this server — see the error envelope format under Tool List below.

Environment Variables

Variable

Type

Required

Default

Description

MCP_HTTP_PORT

int

No

8080

HTTP listen port

MCP_HTTP_HOST

string

No

0.0.0.0

HTTP listen address

SIMPLESAT_BASE_URL

string

No

https://api.simplesat.io

Simplesat API base URL

MCP Endpoint

  • POST /mcp — MCP protocol (streamable HTTP transport)

  • GET /health — health check, pure local probe (does not depend on the Simplesat API), returns {"status": "ok"}

Tool List

Tool

Description

Parameters

simplesat_search_answers

Search survey answers (CSAT/NPS scores and comments), read-only

page, page_size (default/max 100, see below), start_date, end_date, filter_key, filter_values, filter_comparison (all optional)

  • page_size is clamped server-side to Simplesat's own documented maximum of 100 records per page (stricter than it might otherwise be) — values above 100 are silently capped rather than rejected upstream.

  • Responses are compact JSON (no pretty-printing, ensure_ascii=False), and are truncated with truncated/original_count markers if a result would exceed ~20,000 characters.

  • Errors are returned as a structured envelope, not a plain string: {"error": {"code": "...", "message": "...", "retryable": true|false}}. code is one of not_configured / unauthorized / not_found / invalid_argument / rate_limited / upstream_error.

Test Example

# Health check
curl -s http://localhost:8080/health

# Call a tool via the MCP protocol (streamable HTTP) — requires an
# initialize handshake first per the MCP spec; abbreviated example below
# shows the tool-call request body only:
curl -s -X POST http://localhost:8080/mcp \
  -H "X-Simplesat-Api-Key: <your-api-key>" \
  -H "Content-Type: application/json" \
  -H "Accept: application/json, text/event-stream" \
  -H "mcp-session-id: <session-id-from-initialize>" \
  -d '{
    "jsonrpc": "2.0",
    "id": 1,
    "method": "tools/call",
    "params": {
      "name": "simplesat_search_answers",
      "arguments": {}
    }
  }'

Live-verified (2026-07-31) against a real Simplesat account: simplesat_search_answers called end-to-end through this running server with the real API key returned 200 and the vendor's correctly-shaped response ({"next": null, "previous": null, "count": 0, "answers": []}) — this particular test account has zero survey answers recorded yet, confirmed as a genuine empty result (not an auth failure) since the response shape exactly matches the vendor's documented schema. A separate test with a deliberately invalid API key correctly surfaced the structured error envelope {"error":{"code":"unauthorized","message":"Invalid Token.","retryable":false}}, confirming the auth failure path works as expected (re-verified 2026-08-19 after the error format was changed from a plain string to this structured envelope).

API Reference

Known Gaps

  • Scope is exactly the 1 method MSPbots' current integration uses (Search answers) — the Simplesat V1 API also covers Customers, Team members, Responses, Surveys, and Questions, plus Get answer by ID and Update answer by ID; those are out of scope here.

  • simplesat_search_answers could not be verified with non-empty results — the test account has zero recorded survey answers. Auth and request-shape correctness were confirmed via (1) a 200 response matching the vendor's exact documented response schema, and (2) a separate invalid-key test correctly returning a 403 Invalid Token error.

  • The filter_key/filter_values/filter_comparison parameters expose only a single filter object — the vendor's API technically accepts an array of filter objects for compound filtering, but MSPbots' own usage of this integration sends no filters at all, so this server keeps the tool signature simple rather than exposing arbitrary multi-filter arrays.

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