F
licenseNot graded
qualityA
maintenanceEnables users to retrieve and manage tickets and comments, analyze tickets and draft responses, and access Help Center articles as a knowledge base.
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Freshdesk MCP Server
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- FlicenseNot gradedqualityAmaintenanceEnables users to retrieve and manage tickets and comments, and to search Help Center articles as a knowledge base from an AI client. Includes prompts for analyzing tickets and drafting responses, with per-operator OAuth authentication so each person's own Zendesk permissions apply.-
- AlicenseNot gradedqualityCmaintenanceEnables AI assistants to search and retrieve support tickets, add notes, close tickets, and access SLA policies through MCP tools, resources, and prompts over Streamable HTTP.MIT
- AlicenseNot gradedqualityCmaintenanceEnables AI assistants to query and operate a help desk and service desk through MCP over HTTP, including tickets, requester communications, internal notes, attachments, stage and SLA history, time entries, clients, requesters, desks, knowledge base, contracts, and billing/satisfaction reports.MIT
- FlicenseNot gradedqualityCmaintenanceEnables AI agents to retrieve customer, order, ticket, policy, and agreement information, and to prepare or execute state-changing support actions like escalations and follow-ups with confirmation and access control.-
- AlicenseAqualityBmaintenanceEnables AI assistants and signed-in support staff to search and read customer tickets, add internal notes, issue refunds under per-scope and per-customer limits, and export ticket data over a remote, OAuth-protected Streamable HTTP endpoint. Tool lists, resources, prompts, and write operations are gated by bearer tokens and audience-bound scopes so that refund and export actions stay bounded.6MIT
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Maintenance
ActivityMaintained
ResponsivenessNo issues