Connects AI assistants to your Zendesk account with 14 curated tools for managing tickets, users, organizations, and help center articles, running locally with no third-party services.
Enables AI agents to interact with Zendesk ticket data for customer support analysis and insights. It supports searching tickets by tags or keywords, retrieving ticket details, and analyzing agent performance and service trends.
Enables fetching and analyzing Zendesk support tickets and Help Center articles for trend analysis, knowledge base management, and drafting new articles.
Enables interaction with Zendesk to manage tickets, retrieve ticket fields, comments, and priority based on SLA, as well as get unsolved tickets by agent name.
Enables comprehensive management of Zendesk tickets, comments, and Help Center articles through tools for searching, creating, and updating content. It includes specialized prompts for ticket analysis and response drafting to streamline support workflows.