ticket_stats
Analyze support ticket volume, resolution rate, and average resolution time by city and category to compare service performance and spot backlog hotspots.
Instructions
Chamados por cidade e categoria: volume, % resolvidos e tempo médio de resolução em horas.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| as_of | No | ||
| months | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |