Zoom Phone + Virtual Agent MCP Server
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TDQS
Scored across 19 tools
Most tools are clearly distinct: phone_ tools handle call data/routing while va_ tools handle virtual agent content and analytics. There's some potential confusion between phone_get_account_call_history and phone_get_account_call_logs (similar purpose, distinguished by legacy-style), and between phone_get_call_log_details and phone_get_call_element (both detail views of call segments, but one is by log ID vs element ID).
Names follow a consistent prefix_verb_noun pattern: phone_/va_ prefixes cleanly separate domains, and verbs like get/update/create are used consistently. The single deviation is va_sync_knowledge_base, which uses 'sync' as a verb rather than the otherwise consistent get/create/update pattern, making it slightly inconsistent with the established naming style.
19 tools is at the upper edge of the reasonable range, but it spans two distinct product domains (Zoom Phone and Virtual Agent) with rich feature sets. Each tool covers a meaningful operation. Slightly heavy because it combines two domains, but each tool earns its place within its domain.
The Virtual Agent side is well-covered with articles CRUD (create/get/update but missing delete), sync operations, and analytics queries. The phone side covers call history, logs, and call handling settings with read/update but lacks create operations (which makes sense for read-centric call data). Minor gaps: no delete article, and the call-handling settings lack full lifecycle coverage, but the core workflows are complete.