support-ticket-mcp
by Jonnyds
Server Configuration
Describes the environment variables required to run the server.
| Name | Required | Description | Default |
|---|---|---|---|
| TICKETS_CSV | No | Custom path to the tickets CSV file | |
| OPENAI_API_KEY | No | OpenAI API key for embeddings (required for search_tickets tool) | |
| OPENAI_EMBED_MODEL | No | Embedding model name, defaults to text-embedding-3-small | text-embedding-3-small |
| SEARCH_MIN_SIMILARITY | No | Relevance floor for semantic search (0–1), defaults to 0.30 | 0.30 |
Capabilities
Server capabilities have not been inspected yet.
Tools
Functions exposed to the LLM to take actions
| Name | Description |
|---|---|
No tools | |
Prompts
Interactive templates invoked by user choice
| Name | Description |
|---|---|
No prompts | |
Resources
Contextual data attached and managed by the client
| Name | Description |
|---|---|
No resources | |
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