Open tickets
open_ticketsList unclosed tickets in priority order, critical first, with optional site and priority filters. Retrieve open support tickets from read-only PostgreSQL data.
Instructions
List tickets that are not closed, highest priority first, optionally filtered by site and priority.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| site | No | Site code as returned by list_sites, e.g. "north-branch". | |
| limit | No | Maximum rows to return (1-100, default 25). | |
| priority | No | Ticket priority. |