Open tickets
open_ticketsList unclosed tickets, highest priority first, to triage support work; optionally filter by site or priority.
Instructions
List tickets that are not closed, highest priority first, optionally filtered by site and priority.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| site | No | Site code as returned by list_sites, e.g. "north-branch". | |
| limit | No | Maximum rows to return (1-100, default 25). | |
| priority | No | Ticket priority. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| rows | Yes | ||
| hasMore | Yes | More rows matched than were returned. | |
| rowCount | Yes | Rows in this response. | |
| truncated | Yes | Long values were cut or rows dropped to fit the response size limit. |