freshdesk-connector
by Jharwal77
Server Configuration
Describes the environment variables required to run the server.
| Name | Required | Description | Default |
|---|---|---|---|
| PYTHONPATH | No | Set to `src` (relative to the project's `cwd`) so the `freshdesk_connector` package can be imported when the server is launched. | src |
| FRESHDESK_PLAN | No | Freshdesk plan: `auto`, `trial`, `growth`, `pro` or `enterprise`. `auto` starts conservative and learns the real rate-limit ceiling from response headers. | auto |
| FRESHDESK_DOMAIN | Yes | Subdomain of the Freshdesk account, the `acme` in `https://acme.freshdesk.com` (e.g. value `yourcompany`). | |
| FRESHDESK_API_KEY | Yes | Freshdesk API key, created in the Freshdesk UI under Profile Settings → API Key. It is sent as the HTTP Basic auth username with the literal password `X`. | |
| FRESHDESK_TIMEOUT | No | Per-request network timeout in seconds. | 15 |
| FRESHDESK_BASE_URL | No | Override the derived base URL to point at a mock or self-hosted endpoint. Default is derived from FRESHDESK_DOMAIN. | |
| FRESHDESK_AUDIT_LOG | No | Path to a JSONL audit trail of every call (paths, statuses, rate-limit headers, no bodies, no secrets). Unset by default. | |
| FRESHDESK_MAX_RETRIES | No | Max HTTP attempts per call, including retries. | 3 |
| FRESHDESK_ENABLE_WRITES | No | Registers the single private-note write tool. The connector is read-only unless this is set to `true`. | false |
| FRESHDESK_REQUEST_DEADLINE | No | Wall-clock budget per tool call in seconds; exceeding it returns partial results rather than hanging. | 25 |
Instructions
Guidance the server publishes about itself, which clients place ahead of the tool catalog so the model reads it before choosing anything.
This server publishes no instructions, or was last inspected before Glama recorded them.
Capabilities
Server capabilities have not been inspected yet.
Tools
Functions exposed to the LLM to take actions
| Name | Description |
|---|---|
No tools | |
Prompts
Interactive templates invoked by user choice
| Name | Description |
|---|---|
No prompts | |
Resources
Contextual data attached and managed by the client
| Name | Description |
|---|---|
No resources | |
This server cannot be deployed
Maintenance
ActivityMaintained
ResponsivenessNo issues