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update_ticket_status

Set a ticket's status by providing its ID and the new status. The tool confirms the change, allowing HR assistants to track onboarding requests efficiently.

Instructions

Update the status of a ticket. :param ticket_id: Ticket ID :param status: New status of the ticket :return: Confirmation message

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
statusYes
ticket_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description must carry the burden of behavioral disclosure. It only states the action and return value ('Confirmation message') but does not mention permissions, side effects, error handling, or valid status transitions. This is insufficient for a mutation tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is very short and front-loaded, with a clear one-sentence purpose statement and structured param docs. However, the param lines add little value beyond the schema, making some parts redundant.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple update operation, the description covers the basic action and return, but lacks critical context such as valid status values, potential errors, or prerequisites. The presence of an output schema does not compensate for the missing behavioral and usage guidance.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate. The param lines ':param ticket_id: Ticket ID' and ':param status: New status of the ticket' are nearly tautological and provide no extra context about allowed values, formats, or constraints.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states 'Update the status of a ticket,' which is a specific verb+resource phrase that clearly identifies the action. It distinguishes itself from sibling tools like create_ticket and list_tickets by focusing on status modification.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no explicit guidance on when to use this tool or how it differs from alternatives. Usage is implied by the name and action, but no exclusions or alternative tool references are provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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